Shipping policy

Most orders arrive within 4 business days. We ship from our family run bussiness in California.

We currently only ship within the United States.

Most orders arrive within 5 business days. We have expedited shipping where we gurantee the package to arrive in 3 business days.

Returns and exchanges

We want all our customers to be happy. That is why we offer a satisifaction gurantee. 

Yes. If you don't love your bracelet return it within 30 days for a full refund.

How do I know this will work on my phone?

Our App works on all Andriod and Iphone devices.

Yes. Our app works with Iphone and Ipad devices. The Gem Joy App is available in the app store for free.

Yes. Our app works on Android devices. The Gem Joy App is available in the google play store for free.

Age Appropriate Content?

Gem Joy is for all ages.

There are no minimum age requirements for the content in the app. If you can operate a phone you can enjoy the experiences and play the games. 

Does this need batteries?

No. The pendant is completely wireless and does not require batteries. 

Where can I find the app?

You get an email with links to the app after you purchase. Your purchase also comes with a card that give instructions to get started.

Google Play Store

Apple App Store

What Experiences Are Included?

You get them all. Every bracelet includes every experience in the app.